Shipping Policy

Shipping Policy - Slot-Based Delivery System

Welcome to [Your Store Name]. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from our store using a slot-based delivery system, similar to Big Basket.

Delivery Slots

We offer delivery slots for customers to choose from based on their preferred date and time. Delivery slots are subject to availability and may vary depending on factors such as location, order volume, and delivery capacity.

Slot Availability

Customers can select from available delivery slots during the checkout process. Delivery slots may be limited during peak hours or high-demand periods. We recommend booking your delivery slot in advance to secure your preferred date and time.

Delivery Charges

Delivery charges may vary depending on the selected delivery slot, order total, and any applicable promotions or discounts. The delivery charge for each slot will be displayed during the checkout process before completing your purchase.

Order Processing

Orders placed for delivery will be processed and packed according to the selected delivery slot. Our team will ensure that your order is ready for delivery within the specified time frame.

Delivery Address

Please ensure that your delivery address is accurate and complete to ensure smooth delivery of your order. We are not responsible for delays or undeliverable shipments caused by incorrect or incomplete delivery addresses provided by the customer.

Delivery Confirmation

Once your order is dispatched for delivery within the selected slot, you will receive a confirmation email or SMS with details of your delivery, including the scheduled delivery time and any tracking information available.

Delivery Delays

While we strive to deliver your order within the selected slot, please note that delivery times may be affected by factors beyond our control, such as traffic conditions, weather, or unforeseen circumstances. We appreciate your understanding and patience in such situations.

Changes to Delivery Slot

If you need to change or reschedule your delivery slot after placing your order, please contact us as soon as possible. We will do our best to accommodate your request, subject to slot availability.

If you have any questions about our Shipping Policy or slot-based delivery system, please contact us at connect@Freshtodoor.in